Returns at aisso.gr (and all other AISSO sites) are always free of charge, using our return methods.
In store: The easiest way to return an item is by taking it to one of our “The Greek Designers’ Gallery” stores, as long as the store is in the same country/region in which the purchase was made and has the section to which the product belongs – woman, man.
Items must be in their original condition and you will be required to present the corresponding receipt. Accessories must be returned in the original sealed and unopened packaging. Swimwear items cannot be returned.
Please note that it is always necessary to have received the merchandise prior to requesting a refund.
All returns must be made within 15 days of the e-mail confirming shipment.
Once the return has been approved, you will receive your refund via the same means used to make your purchase.
Once the return has been approved (the items have to be in perfect condition and internal labels must be intact) you will receive a confirmation email indicating that the refund will be paid into your account within a few days.
Remember that payments to your credit card always depend on your bank/building society.
Contact our customer service and we will solve the problem as quickly as possible.
Aisso.gr reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.